Have
a Seat, Now Buy
What
Influences Groups of Executives?
By
Ken Wax
Published
in VARBusiness
So
you want to do seminar selling? But in a sea of seminar mailings,
how will yours stand out? After all, that fortune you're spending
in cash and resources can't deliver results if your don't
attract enough of the right people.
It
may seem easy enough to fill a room -- just give something
away. I know one company that launched a seminar series with
mailings promising one lucky attendee would win a car at the
end. It certainly attracted plenty of donut eaters, retired
folks who love to learn, and out-of-work "consultants"
who had time to spare.
The
right people, however, are busy. They just don't have time
to spend a half-day or so in a seminar with you. Now the Web
has made your job even tougher -- people feel they can learn
all about products by staying in the office and clicking on
over to read a few screens of text.
Right
this minute, many companies (maybe even yours) are busy renting
hotel ballrooms and scheduling their people to give those
seminars. Mailings will go out, promising all sorts of demos
and information about your wonderful product. Then they'll
be shocked when the attendance numbers are low, or job titles
are far below what was expected.
Here
are four simple rules to avoid this scenario:
Decision
Makers Don't Watch Half-Day Commercials
"If
I do it for you," they say, "shouldn't I do it for
all competing products too?" The people who have time
for this tend to be way down in the pecking order, with little
spending authority.
Higher
Levels Expect Higher Levels
Want
IT managers or VPs to show up? You'd better promise something
that truly appeals to them -- not just your executive earnestly
promoting your company. A well-known name or "visionary"
topic can increase their chances of attracting those audiences
and inspiring them.
Web-Based
Seminars Have Their Own Challenges
They
may be easier and cheaper, but, "People influence people"
-- so a distance-learning seminar has to work much harder
to keep an audience's attention and deliver results. When
on the Web, people can leave the moment they get bored. Building
an engaging psychological flow into that presentation, one
with intrigue, suspense and other elements, is a must.
What
Happens Afterwards?
Build
a smart protocol to nurture the skills you develop at the
seminar. This oft-ignored aspect is the one that determines
if your seminar was a good investment, or just good for the
hotel catering department.
Everyone
is just like you. They'll happily invest their time -- but
only if it seems like an incredibly smart thing to do.
Ken
Wax is president of Total Quality Selling Inc., Wellesley,
Mass., and speaks to sales groups worldwide.
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